Return Policy

By its nature, Online Specifications.com holds electronic documents – therefore Online Specifications.com does not provide a returns service to its users.

We cannot guarantee the quality of the Content hosted by Online Specifications.com – therefore Users are responsible for verifying and confirming their own understanding of the quality of Content hosted on Online Specifications.com, and whether documents are fit for their intended purpose.We do not monitor or check Content on the Site prior to publication.

However, in instances where regular feedback has been provided by Users indicating:

• a particular document or author is alleged to have quality issues
• or is misrepresenting their Content
• or is failing to provide the defined and agreed Content
• or is acting in a manner which could be construed as inconsistent with the purpose of the Site
• or is acting in a manner that causes damage to the reputation of either the Site or the Authors on the Site

then Online Specifications.com will at its discretion review such Content or the Author’s account on Online Specifications.com and determine if the feedback is valid.

In instances where Online Specifications.com confirms that the feedback is factual or has some basis, Online Specifications.com may request at its sole discretion:

• the designated Author to repair known quality issues
• remove the document
• refund a User or Users the cost of their purchase (through deduction of an amount equal to the cost of purchase or purchases in question)
• or terminate their account on Online Specifications.com.